Products
We at crafty studio aim to photograph our products in as true to life conditions as possible. Due to different lighting and monitor specifications we cannot guarantee image likeness. We aim to give you the most accurate information possible through images, descriptions and compositional information. All fabrics are priced per 1/2m unless otherwise stated. If you would like 1 metre please put 2 in the amounts box. For 1.5 metre please put 3, for 2 metres put 4 and so on. Minimum cut is 1/2m. Unless part of a set all other Items are sold individually. If you would like a physical sample of any of our cut products please see samples in the fabrics section.
Purchases
Once you place and pay for your order you will receive an email confirming your purchase. You will receive a confirmation email when your order has been shipped. Please note that printing patterns are done manually and large orders may take some time to process.
Payment
Payment can be made via pay-pal or stripe. Once you place your order, you will be sent a receipt for your payment. PayPal and Stripe both use the latest in data encryption and anti-fraud technology to keep your information safe and secure.
Delivery
National delivery 3-4 working days
United Kingdom 5 – 10 working days
International delivery 10 – 30 working days
Please ensure shipping addresses are correct and full. Additional postage required to resend orders which have incorrect address will not be covered by Craft Studio.
We cannot ship some art materials outside of the EU. In this case a full refund will be given where goods cannot be dispached.
Returns
In the unlikely event of you not being happy with your purchase, you may return your products, with the exception of printing, cut and sale items, within 14 days for a full refund, this excludes courses. If any of your purchases are faulty a full refund will be given. Please note Crafty Studio do not cover postage costs for return of goods.
Cancellations
If you have changed your mind and would like to cancel your order please do so as soon as possible. Once fabric has been cut or A0 pages printed they cannot be returned unless faulty.
Classes once booked are non refundable. You may transfer your place on a course, class or workshop with the tutors knowledge.
Class refund policy for cancellations
Up to 21 days before class starts – 100% refund
20 – 10 days before class starts – 50% refund
10 days before class starts or when course has started – 0% refund
Note that it may be an option to transfer to another class in the same teaching block. All requests should be made via email annmarie@craftystudio.ie, please allow up to 48hrs for a reply.
Time missed from class dues to tardiness by the student will not be made up by the Tutor. Classes have a set start and finish time and should be aheard to for the smooth running of the Studio. If a class in a course has to be cancelled due to issues out of our control an additional date will be arranged.
Crafty Studio reserve the right to refuse admission to classes. Students should conduct themselves in a courteous manor, without profanity or abusive behaviour towards fellow students or tutor and follow instruction from the tutor at all times. This includes following any health and safety protocols. Any student who does not does not doe this may be asked to leave the class/workshop without a refund.
Pricing
Prices on the website are accurate at time of publication and inclusive of VAT.
Customers outside the EU will be liable for any import duty or levies .
Privacy
Please see our privacy page here.
page here.
Contact Us
C S art and Design Ltd
Crafty Studio
1 Brokwood Grove
Artane
Dublin 5
D05 N4X7
01 5587295
annmarie@craftystudio.ie