Products

We at crafty studio aim to photograph our products in as true to life conditions as possible. Due to different lighting and monitor specifications we cannot guarantee image likeness. We aim to give you the most accurate information possible through images, descriptions and compositional information. All fabrics are priced per 1/2m unless otherwise stated. If you would like 1 metre please put 2 in the amounts box. For 1.5 metre please put 3, for 2 metres put 4 and so on. Minimum cut is 1/2m. Unless part of a set all other Items are sold individually. If you would like a physical sample of any of our cut products please see samples in the fabrics section.

Purchases

Once you place and pay for your order you will receive an email confirming your purchase. You will receive a confirmation email when your order has been shipped.

A0 Printing

All patterns must be in A0 PDF format and the customer must have printing rights for that document. If there is an issue with your document we will contact you ASAP to resolve the issue. All sheets will be folded and posted either via An Post or Fastway courier service. Please note that printing patterns are done manually and can take up to 5 days to process, large orders may take longer.

Payment

Payment can be made via stripe. Once you place your order, you will be sent a receipt for your payment. PayPal and Stripe both use the latest in data encryption and anti-fraud technology to keep your information safe and secure.

Delivery

National delivery 3-4 working days

United Kingdom 5 – 10 working days

International delivery 10 – 30 working days

Please ensure shipping addresses are correct and full. Additional postage required to resend orders which have incorrect address will not be covered by Craft Studio.

We cannot ship some art materials outside of the EU. In this case a full refund will be given where goods cannot be dispached.

Returns

In the unlikely event of you not being happy with your purchase, you may return your products, with the exception of printing, cut and sale items, within 14 days for a full refund, this excludes courses. If any of your purchases are faulty a full refund will be given. Please note Crafty Studio do not cover postage costs for return of goods.

Cancellations

If you have changed your mind and would like to cancel your order please do so as soon as possible. Once fabric has been cut or A0 pages printed they cannot be cancelled or returned unless faulty.

Class refund policy for cancellations

Up to 30 days before class starts – 100% refund

30 – 14 days before class starts – 50% refund

14 days before class starts or when course has started – 0% refund

Note that it may be an option to transfer to another class in the same teaching block. All requests should be made via email annmarie@craftystudio.ie, please allow up to 48hrs for a reply.

Time missed from class dues to tardiness by the student will not be made up by the Tutor. Classes have a set start and finish time and should be adhered to for the smooth running of the Studio. If a class in a course has to be cancelled due to issues out of our control an additional date will be arranged.

Evening Classes begin at 7pm, students will not have access to the studio until the sewing teacher is present, due to health and safety reasons. All student must tidy up their own sewing space at the end of the class at 8:45pm and vacate the studio by 9pm. Any additional time over the allotted class time will be charged to the student at the current 1:1 teaching rate.

Crafty Studio reserve the right to refuse admission to classes. Students should conduct themselves in a courteous manner, without profanity or abusive behaviour towards fellow students or tutor and follow instruction from the tutor at all times. This includes following any health and safety protocols. Any student who does not do this may be asked to leave the class/workshop without a refund.

Pricing

Prices on the website are accurate at time of publication and inclusive of VAT.

Customers outside the EU will be liable for any import duty or levies .

Privacy

Please see our privacy page here.

page here.

Contact Us

C S art and Design Ltd

01 5587295

annmarie@craftystudio.ie